Advancing technologies continue to make AI bots more and more human. Machine-learning-based programs use cameras to detect and learn human emotions. The camera identifies facial features, classifies expressions, and maps them onto emotions such as happiness, surprise, anger, and disgust.

Several companies are trying to teach how AI can become more humanlike. Ultimately, many AI experts hope to integrate robotic agents that can pass for human. What are the benefits of Chatbots.

  • Even if the bots are programmed for emotions, they might be able to take best-practise rational decisions
  • The technology is still developing but bots may have access to huge knowlege databases they can act on
  • Customer Service can be improved due to 24×7 availability
  • Chatbots can respond automatically to changing situations, analyze the problem, and come up with a solution right away

Humanizing the chatbot will be the next step towards a more connected and integrated future.